Customer service
FREQUENTLY ASKED QUESTIONS
Search by categories
Search by category
- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Special Editions
- Wellness
Why do I have to sign a message when linking my wallet?
Web3 is about ownership, so we decided to display a NFT that you own differently than just an image. To do so, we ask you to sign a message from your wallet to ensure that you are the owner of this wallet. This allows us to display it as a NFT with the hexagon and the particles.