Customer service
FREQUENTLY ASKED QUESTIONS
Search by categories
Search by category
- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Special Editions
- Wellness
Which models are eligible?
All models powered by a manufacture movement (Heuer 02, Heuer 02T, TH30-00, TH50-00) and purchased from April 1st, 2020 onwards either on tagheuer.com, in our boutiques, or in one of our partners’ boutique are eligible.
Please remember, following the warranty activation done by your point of sale, you must register your watch online on your MyTAGHeuer account to benefit from the extension. More information can be found on our Warranty detailed page.
Please remember, following the warranty activation done by your point of sale, you must register your watch online on your MyTAGHeuer account to benefit from the extension. More information can be found on our Warranty detailed page.