Customer service
FREQUENTLY ASKED QUESTIONS
Search by categories
Search by category
- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Special Editions
- Wellness
Where do the alligator leather straps come from?
TAG Heuer uses alligator leathers that come exclusively from breeding farms and are assembled, sewn, cut, or padded by highly qualified craftsmen. These leathers fully respect the CITES (Convention on International Trade in Endangered Specifies of Wild Fauna and Flora) rules. It is an international agreement between governments which aim to ensure that international trade in specimens of wild animals and plants does not threaten their survival.