Tag Heuer Connected
FREQUENTLY ASKED QUESTIONS
Search by categories
Search by category
- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Special Editions
- Wellness
What are the conditions of use of the international warranty?
To receive service under this warranty you must abide by the following conditions:
The international warranty card enclosed with your purchase must be presented at the time of repair, and it must have been filled in correctly at the time of purchase by an authorised TAG Heuer dealer: date of purchase, watch reference, serial number and store stamp.
TAG Heuer will not honour warranties on watches sold without a valid warranty card signed and filled in by an authorised TAG Heuer dealer.
The serial number engraved on the case back must be clearly legible, and no part of the underside of the original watch case or the original number be missing, modified, falsified, altered, replaced, erased, defaced or made illegible.
Failure to abide by any of the above conditions renders all rights resulting from the TAG Heuer International warranty null and void.
We would like to remind you that the warranty is valid only if the retailer is authorised by TAG Heuer.
The international warranty card enclosed with your purchase must be presented at the time of repair, and it must have been filled in correctly at the time of purchase by an authorised TAG Heuer dealer: date of purchase, watch reference, serial number and store stamp.
TAG Heuer will not honour warranties on watches sold without a valid warranty card signed and filled in by an authorised TAG Heuer dealer.
The serial number engraved on the case back must be clearly legible, and no part of the underside of the original watch case or the original number be missing, modified, falsified, altered, replaced, erased, defaced or made illegible.
Failure to abide by any of the above conditions renders all rights resulting from the TAG Heuer International warranty null and void.
We would like to remind you that the warranty is valid only if the retailer is authorised by TAG Heuer.