Tag Heuer Connected
FREQUENTLY ASKED QUESTIONS
Search by categories
Search by category
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Charging & Power
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Wellness
My watch seems paired but TAG Heuer Golf doesnt recognize it. What to do?
First, make sure your watch has network connection, then try to sign out on your watch. In the menu, swipe up and sign out. Then try the pairing proces with the app again. Also make sure your watch has a network connection through wifi or Bluetooth.
If the problem persists: go to Settings > Apps and notifications > Apps Information > TAG Heuer Golf > App Info > Delete data
If the problem persists: go to Settings > Apps and notifications > Apps Information > TAG Heuer Golf > App Info > Delete data