Customer service
frequently asked questions

 

Search by categories

My watch did not record my burned calories. What can I do?

If the number of burned calories are not displayed by the TAG Heuer Sports app, it is essential to complete your Sport profile in the app. 

To proceed, in the Settings tab of the TAG Heuer Sports app, tap on Sport profile, and make sure you add your height, weight, gender, and age.

Once your Sport profile is fully completed, the app will be able to record your burned calories during your session.

Feedback: Was this article helpful?

   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255