Customer service
FREQUENTLY ASKED QUESTIONS
Search by categories
Search by category
- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Special Editions
- Wellness
Is it mandatory to update my watch to Wear OS 3?
No, if your device is eligible to receive Wear OS 3, you will receive a notification to inform you about the availability. However, you can dismiss this notification and keep using your watch with Wear OS 2.
However, we highly recommend updating the eligible devices to get the latest updates and features.
However, we highly recommend updating the eligible devices to get the latest updates and features.