Customer service
FREQUENTLY ASKED QUESTIONS
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- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
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How should I pack my watch before sending it for trade-in?
Detailed instructions will be shared when you will receive your prepaid shipping label which you must use for the shipment. Every electronic device that contains batteries should be packed in compliance with applicable regulations. Your Customer Care team will guide you through this process!