Customer service
FREQUENTLY ASKED QUESTIONS
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- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
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How much time will it take to complete the online Connected Watch trade-in process?
Once the Customer Care Team receives and confirms to you the eligibility of your watch, it will take approximately 15 days to finalize the process and get the reimbursement when your return period will be over.
Click here to discover the current Connected Watch Trade-in Terms & Conditions.
Click here to discover the current Connected Watch Trade-in Terms & Conditions.