Customer service
frequently asked questions

To turn your TAG Heuer Connected on for the first time:

• Connect your watch to a power source
• Press and hold the power button for a few seconds
• Tap the watch face to begin
• Select a language to get started, and follow the instructions to pair your watch with your phone

To turn it on each time from then on:

• Press and hold the power button for three seconds

To turn off your TAG Heuer Connected:

• Press the power button to open the apps list
• Tap Settings
• Tap System
• Tap Turn off
• When you see Turn off: Are you sure?, tap the tick to confirm

When your watch is off, the battery will retain its current power level.

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