Tag Heuer Connected
FREQUENTLY ASKED QUESTIONS

 

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How do I know if my TAG Heuer Connected and my phone are paired?

Look at your watch face. If you see a broken cloud icon Broken Cloud, your watch and phone aren’t currently paired. 
 
  • Swipe up on your watch face to open the notification card that prompts you to reconnect
  • Open the Wear OS™ app on your phone 
  • Follow the instructions on the app and watch face to continue
If your watch and phone still aren’t pairing successfully after several attempts, apply a factory reset then try pairing them again.

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