Customer service
FREQUENTLY ASKED QUESTIONS
Search by categories
Search by category
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Special Editions
- Wellness
How do I connect to Wi-Fi on my TAG Heuer Connected?
Your TAG Heuer Connected watch will automatically pick up the Wi-Fi you’re using on your smartphone, if it’s in range.
You can also manually select another network:
Your watch cannot connect to :
- Wi-Fi networks that take you to a login/registration page before you can connect (for example, Wi-Fi networks at places like hotels or coffee shops)
- 5Ghz Wi-Fi network (verify with your internet service provider about the compatibility of your internet box)
Android, Wear OS by Google, Google, Google Play and the Google Play logo are trademarks of Google Inc
You can also manually select another network:
- Press the power button or swipe down to go to Settings
- Tap Connectivity
- Tap Wi-Fi
- Tap Add network
- Select the Wi-Fi network you’d like to connect to
- At this stage the watch will prompt you to enter the password on the Wear OS™ app on the phone
- Tap Enter on the phone
Your watch cannot connect to :
- Wi-Fi networks that take you to a login/registration page before you can connect (for example, Wi-Fi networks at places like hotels or coffee shops)
- 5Ghz Wi-Fi network (verify with your internet service provider about the compatibility of your internet box)
Android, Wear OS by Google, Google, Google Play and the Google Play logo are trademarks of Google Inc