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FREQUENTLY ASKED QUESTIONS
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How can I pair a new watch with the existing operating system ? (Not an upgrade)
This article concerns a watch that has already been paired to the TAG Heuer Connected app under Wear OS 2 or Wear OS 3. For example, if you changed your phone and want to pair your watch back, these are the steps to follow:
1. Reset your watch from the watch Settings > System > Disconnect and reset. Indeed to start a new pairing, you need to reset your watch.
2. On your mobile phone, forget the watch into the Bluetooth settings before starting the pairing.
3. Open your app on your phone and go to setting "Pair a new watch". Then, you will be able to follow the pairing process.
1. Reset your watch from the watch Settings > System > Disconnect and reset. Indeed to start a new pairing, you need to reset your watch.
2. On your mobile phone, forget the watch into the Bluetooth settings before starting the pairing.
3. Open your app on your phone and go to setting "Pair a new watch". Then, you will be able to follow the pairing process.