Customer service
FREQUENTLY ASKED QUESTIONS
Search by categories
Search by category
- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Special Editions
- Wellness
Can I measure my heart rate during a swim session?
Heart rate measurement is not available during a swimming session yet. Indeed, the movement of the water between the skin and the watch avoid having an accurate heart rate and TAG Heuer does not wish to display an incorrect heart rate.
However, please note that TAG Heuer is currently working on new algorithm allowing the heart rate measurement under water for swimming.