Customer service
FREQUENTLY ASKED QUESTIONS
Search by categories
Search by category
- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Special Editions
- Wellness
Can I change the watch battery?
For the moment, only the Calibre E3 (Connected Watch 2020) is eligible for a battery replacement.
Battery issues are most of the time related to software, you want to make sure to follow all the useful steps related to the battery consumption listed in the following article prior to determine it is a defective battery ; "How can I maximize my watch battery life?".
If you determine that a battery replacement is required, please contact the Customer Service ; https://www.tagheuer.com/contact/
Battery issues are most of the time related to software, you want to make sure to follow all the useful steps related to the battery consumption listed in the following article prior to determine it is a defective battery ; "How can I maximize my watch battery life?".
If you determine that a battery replacement is required, please contact the Customer Service ; https://www.tagheuer.com/contact/