Step 1: TURN ON THE WATCH
Turn on the watch by doing a long press on the crown, and make sure the phone is connected to a private Wi-Fi. Please note that Wi-Fi networks at train stations and airports require validation via a web portal, and therefore cannot be used to pair the watch.

Step 2: MOBILE APP INSTALLATION
Please download the TAG Heuer Connected application from your mobile phone's app store:
Apple iOS: TAG Heuer Connected E5 App Store
Android: TAG Heuer Connected E5 Play Store

2- Account Creation and Setup

Create or log into your account, enable the necessary permissions, and configure your personal goals.

Apple Sign In method; please follow the following Apple Support link : What is Sign in with Apple?
Permissions; you can allow "Synchronize location data", allowing your watch & app to receive location data, and "Synchronize health data" allowing your watch to receive sport data such as heart rate calculation. In the case you need to review these settings, go to the Settings of the TAG Heuer mobile app > Sync Activity Data.

Step 3: ACCOUNT SETUP
Click on Get Started in your phone app, enable the necessary permissions, and then create an account or log in to an existing one. You can sign in with your TAG Heuer, Google, or Apple account. Next, enter your account information and set up your goals by following the instructions.

NOTE: Enabling statistics trackers allows us to access certain (non-sensitive) data from your account. This data is useful to us if you contact us about a problem, so that we can take all necessary steps to resolve it.

3- Permissions and Connectivity

Grant Bluetooth access, select the watch, and complete the pairing process.

Step 4: BLUETOOTH PERMISSION
Once on the “Let’s set up your watch” screen, click on “continue”. A message will appear asking to authorize the app to use Bluetooth—click “Allow” to complete the pairing.

Step 5: WATCH DETECTION
Make sure Bluetooth is enabled. On your phone, locate the name of your watch (shown on the watch face as “TAG Heuer” + four characters). Tap the name in the mobile app, ensuring the watch is nearby.

Step 6: PAIRING
Follow the on-screen instructions and grant all necessary permissions*, including notifications, contacts, and location access for sport or golf.

*Please note location permission is not only useful for sport sessions, it also allows your watch and phone application to receive weather information and detect time zone.

4- Network and Updates

Connect the watch to Wi-Fi to enable automatic updates.

Step 7: SELECT A Wi-Fi
On both iOS and Android devices, you can connect to Wi-Fi either by using the “Share phone Wi-Fi” feature or manually selecting a network and entering its credentials. At any time, you can add another Wi-Fi from TAG Heuer mobile app > Settings > Watch Settings > Wi-Fi.

⚠️ If a forced update occurs during pairing, please refer to our FAQ article: https://faq.tagheuer.com/articles/FAQ/000051070.

NOTE: To receive automatic updates, place the watch on its charger, keep it connected to your phone, and ensure it has a stable private Wi-Fi connection.