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How-to pair my TAG Heuer Connected Calibre E4 to my phone?
Product(s): TAG Heuer Connected Calibre E4
Phone OS: Android / iOS
SUMMARY
This article is to pair & setup the watch only for the Calibre E4.
1- Getting Started
Step 1: Turn on the watch by pressing the crown and click on Tap to begin on the screen. Select a language on the screen and start the configuration.
Step 2: Download the TAG Heuer mobile app with the below links, then open it and click on the button CONNECT.
- Android user: E3/E4 TAG Heuer Connected - Play Store
- iPhone user: E3/E4 TAG Heuer Connected - App Store
2- Pairing Process
Step 3: Pair your watch with your phone. Bluetooth connection must be enabled. If it is not, you will be prompted to enable it.
Step 4: Select your watch in the pairing list, the name will appear as TAG Heuer XXXX.
Step 5: Confirm Bluetooth pairing request. After a short time, a pairing code is displayed on your phone and on your watch. Make sure the two codes are identical and confirm the pairing request.
Step 6: Connect your watch to a private Wi-Fi to receive automatic updates (public Wi-Fi is not compatible).
3- Connect a Google account
Step 7: Connect a Google account to your watch from one of these two options:
- Using contactless connection; tap the top back of your phone to your watch's screen
- Click on Try another way, scan the QR code using your phone's camera app
During the connection, you may be asked to confirm your phone passcode to allow the connection.
Once complete, “Account added” will be displayed on your phone.
Note: If a Google account is not connected, the watch will be unable to update the applications or access its features.
4- Notifications
Step 8: Allow your watch to access your phone's notifications. On iPhone, make sure to select Lock Screen, Notification Centre, Show previews set on Always or When Unlocked.
Step 9: Tutorials will appear for the final process with a loading status at the bottom, wait for the button to change its status, then, click on FINISH.
5- Connect a TAG Heuer account
Connecting your TAG Heuer account allows you to personalize your watch faces and synchronize your sports sessions as well as your wellness data.
Step 10: In order to proceed, please go to the TAG Heuer mobile app in Settings > Sign in with TAG Heuer account
. Log or create your account using TAG Heuer, Apple or Google methods.
Note: A privacy policy screen will be displayed requesting your permission to enable trackers such as your Activity data and Location. Privacy settings can also be reviewed from the Settings of the mobile application.
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