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FREQUENTLY ASKED QUESTIONS
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How do I keep my Connected Watch updated?
If your Connected Watch is not updated, it may cause a poor experience such as battery overconsumption, slowness, or frozen screens.
To ensure your watch will be automatically updated, please check the following information:
1. Your watch must be connected to the Wi-Fi where you are charging it (most probably at your home)
2. You must have a Google account connected to get application updates
Being connected to Wi-Fi and having a Google account connected to your watch will ensure you receive automatically all available updates when your watch is on charge.
You can also check manually if your applications are updated by opening the Playstore on your watch and scrolling down to Manage Apps. The updates will be available here. To get more information you can consult this article FAQ : How-do-I-update-the-TAG-Heuer-Sports-app-on-my-watch.
To ensure your watch will be automatically updated, please check the following information:
1. Your watch must be connected to the Wi-Fi where you are charging it (most probably at your home)
a. Go to your watch’s settings > Connectivity > Wi-Fi
b. Select your Wi-Fi network and enter the password on your watch or your phone
c. You can also consult the dedicated FAQ if you need more information FAQ : How-do-I-connect-to-Wi-Fi-on-my-TAG-Heuer-Connected
2. You must have a Google account connected to get application updates
a. Open your TAG Heuer Connected mobile app
b. Go to the settings > Add Google account
c. Follow the instructions to add your Google account
b. Go to the settings > Add Google account
c. Follow the instructions to add your Google account
Being connected to Wi-Fi and having a Google account connected to your watch will ensure you receive automatically all available updates when your watch is on charge.
You can also check manually if your applications are updated by opening the Playstore on your watch and scrolling down to Manage Apps. The updates will be available here. To get more information you can consult this article FAQ : How-do-I-update-the-TAG-Heuer-Sports-app-on-my-watch.