Tag Heuer Connected
frequently asked questions

Back to TAG Heuer

Search by categories

Search by category

Watches

Most Frequently Asked

Care & Maintenance

Technical Details

Aesthetics & Materials

Straps & Bracelets

Other

TAG Heuer Connected

Most Frequently Asked

Accessories

Using your watch's features

TAG Heuer Connected mobile app

Charging & Power

Warranty, upgrading and repairs

Purchasing and returns

Pairing and set-up

Troubleshooting

Watch faces and counters

Apps on your watch

Software updates

Watch specifications

Golf

TAG Heuer Golf

Most Frequently Asked

Features

Courses

Troubleshooting

Privacy & Notifications

Purchasing

Troubleshooting

I can’t log in to TAG Heuer Connected app - what should I do?

I forgot my password on the TAG Heuer Golf . What should I do?

TAG Heuer Golf has disappeard from my TAG Heuer Connected watch, how can I download it again?

TAG Heuer Golf is not responding - what should I do?

My watch seems paired but TAG Heuer Golf doesnt recognize it. What to do?

I can't log in to the TAG Heuer Golf, what should I do?

What should I do if I can’t access the Google Play Store™?

My downloaded watch faces have disappeared - how do I get them back?

I can’t reconnect my TAG Heuer Connected and my phone with Bluetooth - what should I do?

The watch battery is running out quickly - what should I do?

I can’t install apps on my TAG Heuer Connected - what should I do?

I can’t pair my watch with my phone - what should I do?

My interactive counters aren’t updating - what should I do?

Why aren’t I receiving notifications on my TAG Heuer Connected?

The TAG Heuer Connected app isn’t detecting my watch - what should I do?

The touch screen on my TAG Heuer Connected isn’t working - what should I do?

How do I connect to Wi-Fi on my TAG Heuer Connected?

My TAG Heuer Connected isn’t updating with the latest Wear OS™ operating system - what should I do?

My interactive counters aren’t updating - what should I do

The time on my watch isn’t accurate - what should I do?

I can’t view attachments on my watch - what should I do?

I just created a new watch face using the TAG Heuer Connected app, but it isn’t showing up on my watch - what should I do?

My watch has been stolen - what should I do?

My watch isn’t charging - what should I do?

Can't find what you need ? Send us a message